In 2015, Warm Hearth Village received a grant from the US Department of Housing and Urban Development to include a Resident Service Coordinator position to benefit the residents of Trolinger House and New River House Apartments. Cindy Wiley-Lamb, hired as Resident Service Coordinator, has worked diligently to connect residents with community resources so that they are more empowered to care for themselves, participate fully in our community and enrich their personal lives through wellness and education programs.
In her first year as Service Coordinator, Lamb has documented remarkable progress in regard to the frail and at risk apartment residents at Warm Hearth Village. She has become a trusted source and referral point for residents facing significant challenges with managing financial resources. Specifically, Lamb has generated resident cost savings totaling $52,944 to date.
Lamb has educated residents with low incomes about the availability of energy assistance and helped them to apply through the Montgomery County Department of Social Services. She has also helped several seniors apply for and receive SNAP benefits allowing them to use government assistance to provide healthy meal choices.