Our Team

Our Heart Belongs to Them

Our employees are second to none in their commitment to their craft and our residents — our heart belongs to them. Working from our founders’ values, daily they go about the work that keeps you safe, secure and well cared for. Our employees are the reason we enjoy many accolades and honors; they deserve all the praise and testimonials we receive as they are the driving force behind our success.

William Lester

President and Chief Executive Officer Since 2022

Tambra Dixon

Director of Marketing and Development Since 2000

Korie Flannagan

Administrator, Kroontje Health Care Center Since 2020

Robbie Hickerson

Director of Housing and Resident Services Since 1995

Carlan Myers

Director of Human Resources Since 2022

Molly Nevitt

Chief Financial Officer Since 2019

Kristi Payne

Warm Hearth at Home, Administrator Since 2021

Kevin Sands

Director of Quality Assurance, Risk Management/Education Since 2005

Todd Smith

Director of Physical Plant Services Since 2021

Alison Trigg

Administrator, Showalter Center Since 2022

Dr. Edward F.D. (Ed) Spencer

Vice President Emeritus for Student Affairs, Virginia Tech Chair, Board Member since 2013

Jason Pospichal

Vice President - Loans, National Bank Vice-Chair & Treasurer, Board Member since 2010

William Price

Price Real Estate and Development Vice-Chair, Board Member since 1986

Dr. Hing-Har Lo

Associate Professor/ Academic Chair of Radiology and Nuclear Medicine, Edward Via Virginia College of Osteopathic Medicine Secretary, Board Member since 2005

Dr. Katherine Allen

Professor Emerita of Human Development and Family Science, Virginia Tech Board Member since 2015

Allan Bookout

Senior Vice President/Commercial Lending, First Bank and Trust Company Board Member since 2020

Savanna Dyer

Director of Physician and Provider Relations at HCA Healthcare Board Member since 2022

Charles Johnson

Owner, Upscale Barber-Salon Board Member since 1996

Dr. Thomas R. (Tommy) McDearis

Senior Pastor, Blacksburg Baptist Church Board Member since 2020

Bridget McMahon

Community Volunteer Resident Representative, Board Member since 2009

Dr. Thomas (Tom) Pierce

Professor of Psychology, Radford University Board Member since 2012

Dr. Richard Shepherd

Resident Representative, Physician/Retired Board Member since 2020

Mike Spears

Retired, Internal Revenue Service Resident Representative, Board Member since 2019

Meg Stone

Attorney Board Member since 2015

Dr. Pamela Teaster

Professor of Human Development and Family Science at Virginia Tech and Director of the Virginia Tech Center for Gerontology Board Member since 2020

Tracy Vosburgh

Senior Associate Vice President of University Relations, Virginia Tech Board Member since 2017

Karen Hanks

Resident Representative, Retired Senior Executive Board Member since 2023