Our Team

Our Heart Belongs to Them

Our employees are second to none in their commitment to their craft and our residents — our heart belongs to them. Working from our founders’ values, daily they go about the work that keeps you safe, secure and well cared for. Our employees are the reason we enjoy many accolades and honors; they deserve all the praise and testimonials we receive as they are the driving force behind our success.

William Lester

President and Chief Executive Officer 21 Years of Service

Tambra Dixon

Vice President of Philanthropy & Strategic Growth 25 Years of Service

TStone@warmhearth.org

Robbie Hickerson

Director of Housing and Resident Services 30 Years of Service

Andy Jones

Administrator, Kroontje Health Care Center 2 Years of Service

Carlan Myers

Director of Human Resources 3 Years of Service

Molly Nevitt

Chief Financial Officer 6 Years of Service

Kevin Sands

Corporate RN 20 Years of Service

Todd Smith

Director of Physical Plant Services 3 Years of Service

Alison Trigg

Administrator, Showalter Center 3 Years of Service

Joshua Toney

Administrator, Warm Hearth at Home 1 Year of Service

Char Bell

Director of Marketing Since 2025

Alisha Wagle

Director of Compliance 20 Years of Service

Dr. Edward F.D. (Ed) Spencer

Vice President Emeritus for Student Affairs, Virginia Tech

Jason Pospichal

Vice President - Loans, National Bank

William Price

Price Real Estate and Development

Dr. Hing-Har Lo

Associate Professor/ Academic Chair of Radiology and Nuclear Medicine, Edward Via Virginia College of Osteopathic Medicine

Dr. Katherine Allen

Professor Emerita of Human Development and Family Science, Virginia Tech

Allan Bookout

Senior Vice President/Commercial Lending, First Bank and Trust Company

Charles Johnson

Owner, Upscale Barber-Salon

Dr. Thomas R. (Tommy) McDearis

Senior Pastor, Church on Main

Dr. Thomas (Tom) Pierce

President, Professor of Psychology, Radford University

Dr. Richard Shepherd

Retired Physician Resident Representative

Mike Spears

Retired, Internal Revenue Service Resident Representative

Meg Stone

Attorney

Dr. Pamela Teaster

Professor of Human Development and Family Science at Virginia Tech and Director of the Virginia Tech Center for Gerontology

Karen Hanks

Retired Senior Executive, Chief Operating and Transformation Officer, Cargill and GE Resident Representative

Heather Ducote

Vice President, Senior Director of Marketing and Brand Management, Virginia Tech Communications and Marketing Division

Bettye Ackerman

Campbell & Ackerman Attorneys at Law

Keith L. Brandis

President, Volvo Technology of America, LLC